Sign Up Now to safely and securely retrieve your medical records online with BACTES eDelivery service

  • Quicker access to requested records
  • Email Notification when records are available
  • Online storage

Get Started

1 Enter the first 5 characters of your invoice number or serial number in the field below.
2 Fill out the application on the next page.
3 Upon approval, you will receive a confirmation email with instructions on how to start setting up online access.

Invoice # or Serial #


Can't find what you're looking for?

  • For help locating your invoice number, please contact BACTES Customer Service at: 800-560-3800
  • If you have already activated your account, please login here.
Your invoice Number/Serial can be found in 2 places:
1. On the top right of your mailing sheet:
2. On the top right of your invoice: